At Norvexa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit norvexxa.com, create an account, place an order, or otherwise interact with our website.

1. Information We Collect

When you use our website or purchase products from us, we may collect the following information:

Personal Information

This may include:

Full name
Billing address
Shipping address
Email address
Phone number
Account information
Information you provide when contacting customer support

Payment Information

Payments are processed securely through trusted third-party payment providers. Norvexa does not store your full credit or debit card number on our website.

Payment providers may collect and process payment information according to their own privacy policies and security standards.

Device and Website Usage Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Pages visited
Products viewed
Website interactions
Referring website
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

Processing and fulfilling your orders
Processing payments
Providing order confirmations and shipping updates
Providing tracking information
Responding to customer service requests
Managing your customer account
Improving our website and shopping experience
Preventing fraud and unauthorized transactions
Maintaining website security
Communicating with you about your orders
Sending marketing communications when you have opted in
Complying with applicable legal requirements

3. WooCommerce and Service Providers

Our website uses WordPress and WooCommerce to provide online shopping functionality.

We may use trusted third-party service providers to help operate our business, including:

Payment processors
Shipping and delivery companies
Website hosting providers
Analytics and website performance services
Customer support services
Email communication services
Fraud prevention and security services

These providers may receive only the information necessary to perform their services.

4. Sharing of Personal Information

We do not sell or rent your personal information.

We may share information with trusted service providers when necessary to operate our website and fulfill your orders.

For example, information may be shared with:

Payment Providers

Payment information may be transmitted securely to the payment provider you select during checkout.

Shipping Providers

Your name, shipping address, phone number, and order information may be shared with shipping carriers so your order can be delivered.

Service Providers

We may share information with companies that provide hosting, website security, analytics, email, customer support, or other services necessary to operate our business.

Legal Requirements

We may disclose information when required by law, legal process, court order, or governmental authority, or when reasonably necessary to protect our rights, customers, website, or business.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing and shopping experience.

Cookies may be used to:

Keep products in your shopping cart
Remember your preferences
Keep you signed into your account
Process and secure transactions
Understand how visitors use our website
Improve website functionality
Analyze website performance
Support advertising or marketing activities where applicable

You can control or disable cookies through your browser settings. However, disabling certain cookies may prevent some features of our website from working properly.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our website uses security technologies such as SSL/TLS encryption to help protect information transmitted during checkout and other sensitive interactions.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

7. How Long We Keep Your Information

We retain personal information for as long as reasonably necessary to:

Fulfill orders and provide services
Maintain business and transaction records
Provide customer support
Resolve disputes
Prevent fraud
Comply with legal, tax, accounting, and regulatory obligations

When information is no longer required, we may securely delete or anonymize it where appropriate.

8. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include:

Access

You may request information about the personal data we hold about you.

Correction

You may request that inaccurate or incomplete information be corrected.

Deletion

You may request that we delete certain personal information, subject to applicable legal requirements.

Marketing Preferences

If you receive marketing emails from us, you can unsubscribe at any time by using the unsubscribe link included in the email.

To submit a privacy request, contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites or services.

Norvexa is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children who are not legally permitted to use online shopping services in their jurisdiction.

If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Business Name: Norvexa

Website: norvexxa.com

Email: support@norvexxa.com

Address:
2968 England Parkway
Grand Prairie, Texas 75054
United States

Live Chat: Available through our website

Support Hours: Monday–Friday, 9:00 AM–5:00 PM EST

Typical Response Time: 24–48 business hours