PRIVACY POLICY

At Norvexa, we respect your privacy and are committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

When you visit or purchase from our website, we may collect information such as:

Name
Billing and shipping address
Email address
Telephone number
Order and transaction information
Product preferences
Account information
Information you provide when contacting customer support
Device and website usage information

Payment information may be processed directly by our third-party payment providers. Norvexa does not need to store complete payment card details on its own servers.

2. How We Use Your Information

We may use your information to:

Process and fulfill orders
Provide shipping and delivery updates
Process payments
Respond to customer inquiries
Provide customer support
Process returns, refunds, and exchanges
Improve our website and services
Prevent fraud and unauthorized transactions
Maintain website security
Comply with applicable legal requirements

3. Cookies

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.

Cookies may help us:

Remember shopping cart information
Maintain website functionality
Understand website traffic
Improve user experience
Analyze website performance

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

4. Third-Party Services

We may use trusted third-party providers to help operate our website and business, including payment processors, shipping providers, analytics services, hosting providers, and other service providers.

These providers may process information only as necessary to provide their services.

5. Information Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Information Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with legal obligations.

7. Your Privacy Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including the ability to request access, correction, deletion, or information about how your data is used.

To submit a privacy-related request, contact:

support@norvexxa.com